Relationship Between Organization, Structure and Culture

Relationship Between Organization, anatomical body construction and purificationPrefaceOur assignment is related to the subject Organization and Behavior. We collected data from various sources which includes internet, books, and tell apart n is and by interviewing diverse plane sections of Mobilink GSM. We were rejected some(prenominal) times by the governing but still complete this assignment was filling and was full of experience. We hope our work allow be appreciated.Outcome 1st caper for P1Organization definedWorking through specific setup is c exclusivelyed as establishment.Organizational grammatical constructionIn boldnessal structure we arrange people into groups and different parts. Organizational structure provides the pathway for the system of insurance coverage that drives a business, dividing it into aras or parts that atomic number 18 responsible for authentic aspects of the arrangings target.An cheek divides jobs among employees to execute thei r goals more efficiently. in that location be different line factors which lead help us to create an system structure .we will dispute them belowWork strong suitWhen an soulfulness suffice certain job some(prenominal) time on daily bases, that individual get habitual to that specific confinement and become experienced by doing that assess again and again, this is called as work specialization.Advantages Through work specialization aim of efficiency developments in employees.Disadvantages Employees depose become bore by doing same task again and again. Lack of relate energy incrrestraint by doing same task again and again.DepartmentalizationDepartmentalization is the combination of four sections operating part, marketing incision, HRM subdivision and finance department. This is the process of performing different tasks, advertising products, managing resources (hiring employees, machinery etc) for different tasks and providing budgets for performing different o f different departments.Functional departmentalization harvesting departmentalizationGeographic departmentalizationProcess departmentalizationCustomer departmentalizationFunctional departmentalizationIn functional departmentalization peoples be grouped together fit in to the work they specialize. Groups of people then perform similar tasks and uses similar materials. Groups be then further divided up into sub departments.Advantages qualification of employees increases by doing same work again and again. Hiring/firing and training of employees gets easier. Each department will be responsible for their tasks.Disadvantages In this structure converse, coordination is poor and account major power becomes difficult in this structure.http//static.flatworldknowledge.com/sites/all/files/imagecache/book/27984/fwk-collins-fig06_008.jpg (htt)(Figure showing functional departmentalization)Product departmentalizationIn product departmentalization work is grouped on the rear of manufactured effectuals they produce. object lesson Nestle corporation uses product departmentalization technique for their wide range of products. Nestle produces different products like Nestle food, Nestle Beverages, Nestle Baby c ar products etc is checkerled by executives who cede full indebtedness for their products.http//www.emeraldinsight.com/content_images/fig/3300080301004.png (htt1)(Figure showing product departmentalization)Geographic departmentalizationIn this type of structure departmentalization occurs on the basis of region, atomic number 18a. Example Standard Chartered Bank has their branches almost in every city of Pakistan. Like head department of Standard Chartered Bank is in Karachi and their branches argon spread over all some some other cities of Pakistan.Advantages run nominate be easily available for employees. Employees satisfaction increases by providing them services in every city. profit of one department in one city can be different from another departmen t in another city. This might create some problems.Duplication of resources by having lots of managers and staff. Lack of conference with head office is the disadvantages.Process departmentalizationIn process departmentalization department argon organize to perform detail job. The members of staff are grouped together to concentrate on specific job. In process departmentalization specialization increases be feat worker has to focus on single task.Example Making Passport, ID Card etc.Chain of control conditionA chain of command set up the line of authority within the judicature. It helps employee that to whom they will be responsible. Its starting with the board of directors and extended cut back through the various cause in hierarchy to the argue where basic function of the organization carried out.CentralizationCentralization is a procedure where contain-up the ghost managers halt de boundination in centralization authority and power remain with advanced-class manager s. Lower level employee are not considerable that much important.DecentralizationDecentralization is the reciprocal of centralization. Here planning and decision- fashioning are distributed among employees. Decentralization has several benefits compare to centralizationEmployees get do by involving them in decision reservationDecision making get faster. coordination improve through organizationMatrix structureMatrix structure is combination of several different designs want to combine their benefits and avoid in that respect drawbacks. Employees have to responsible for two bases.Organizational CultureDefinitionA specific system of running, controlling which represents and distinguishes an organization from another organizationOR somatic image of an organization that is values, understanding, attitude, norms of an organizationCharacteristics of organization refiningOrganizational glossiness plays major role in the development of an organization. Its gives distinct value to organ ization, it smoothen path for innovation and risk faultings, it provides stability to organization. Some more marks of organization structure are explained below.Dominant valueAs the name indicates dominant values are specific qualities of a soul or an organization. Major values of an organization or person are called as dominant value.RulesComplete framework of an organization for new feeler employees and to the existing employees. All employees essential obey all the rules and regulations of an organization. Example, what time to come, when to leave, what to do and what not do etc.Organization climateIs physiologic layout of an organization that is how the building of an organization, is it intimately decorated, how are employees of organization, their dress their attitude toward clients etc?Example Standard Charted Bank. When we go there we will notice that building would be nicely decorated, all the employees will have proper like etc which is the physical representatio n of Standard Chartered BankPhilosophyAs we know for an organization costumers are king because without costumer organization cannot run. Philosophy is the main characteristic of an organization finis because here we accent on how to treat customers and how to behave costumers.Team orientationTeam orientation is another salient characteristic of organisational culture. Individuals or groups of individuals are grouped together to perform different activities of an organization.Innovation and risk fetchingWorking on new thing is called as innovation, no doubt innovation is quite insecure but it can be very helpful for an organization.https//static.flatworldknowledge.com/sites/all/files/imagecache/book/30774/fwk-carpenter-fig08_005.jpg (htt2)Example viewing organization cultureMobilink GSM culture of Mobilink GSM is to totally satisfy customer and shareholders wants, their dominant values include business brilliance, authorization honesty value for public, corporate social respo nsibility.Sub CultureSub culture is basically a culture with in a culture, like every organization has its specific culture then in organization every department has its own culture that is flair of operating controlling of marketing department is different than finance department and similarly culture of HR department is different that marketing department. maturation Organizational CultureWhile developing a culture there are some factors which locomote organizational culture at a great, of which some are explained below.Economic conditionsEconomic conditions has great sham on organization culture because if the time for an organization is prosperous so definitely organizations will be looking for innovations, new ideas etc but on the other die if time is not prosperous, there are inflations for an organizations so no doubt organization will face a lot of problems. organic lawFormation or structure means how are tasks ordered. In flexible structured organization employees are move by giving them rewards etc. Employees are presumption best running(a) condition. On the other hand if the structure of organization is stressful so definitely employees will be demotivated this will decrease their interest level of work.Leadership styleLeader must implement such rule and regulations which are twain convenient for employees to follow as well as profitable for organization. It is up to the leader how he controls an organization. changing CultureChanging organizational culture is huge tough task according to expert it takes 8 years for an organization to change their culture as a whole, but mostly organizations alter their cast out culture. Change in culture can be made by changing mission and visual sense of an organization etc. Some factors which are playing great role in changing organization culture are described below.Mission and VisionIn order to change organizational culture changes must be made in the mission and imaginativeness statement of organiz ation. As mission and vision is parley purpose to stakeholders, mission and vision for an organization should be wisely selected.Alteration from top to downWhile changing organizational culture it is important that whatever changes are made by an organization it should be followed by top level managers as well lower level managers and employees because it is obvious if top managers are implementing new rule and they them self not following rule changing of culture might not be realistic.Physical sign of cultureNew culture must be physically visible that is style of working, dress of employees and attitude toward stakeholders etc must match the changed culture.LeadershipLeader provides motion for heathenish alteration. It is the leader who will guide about new alteration of culture plus leader is one who will implement new culture.Importance of cultureCulture affects over all activities of an organization. It is the culture which represents organizations that how they perform thei r different tasks. Culture plays lively role in the motivation of employees and culture of an organization is the communication purpose to other stakeholders like customers, competitors etc. Some of the salient points of culture are explained below.MotivationCulture of an organization helps in the motivation of employees because if the culture of an organization is flexible employees will be encouraged they will be interested in organization, similarly if the culture of an organization is not fulfilling employees demand definitely it will have bad impact on success of an organization.Image of an organizationIt is culture which gives an organization a characteristic image. Culture represents an organization that is how is does an organization perform their activities how are there attitude toward customers, employees and other stakeholders.CommunicationAs discussed above culture plays great role in communication to customers and other stakeholders. Working style, building style and their attitudes attracts customers.FlexibilityCulture provides flexibility in an organization by giving value to customers and having friendly working condition for employees and managers etc.Kinds of cultureThere are different types of culture, which are expressed below.Power cultureRole cultureTask culturePerson cultureTask for P2Relationship mingled with organization structure and cultureOrganizational structure is the mechanism by which efforts and works are coordinated with watch to produce the results that are hoped from organizational culture. One of the most important features in comparisonship between organizational structure and culture is that it gives clear picture to the employees about their limitations and responsibilities and so not to concern about the issues that are beyond their scope of expectation this will help employees to work more efficiently. An effective coalition between organization structure and culture gets people closer to achieve organizational en d goals more efficiently. equal of structure on organization social system has a great affect on the performance of organization. If the structure of an organization is flexible the employees of that organization will be motivated and they will perform their task willingly. construction of an organization helps in maintaining communication and stresses on coordination. Mainly there are two kinds of structures which are given below.Tall structure.An organization which have tall structure will have lower duette of control that is there will be lots of hierarchy of manager is high.Advantage low level of cross of control, motivation of employees, dependable coordination.Disadvantage expensive because so many managers required for an organization, distraction of accountability, single task is passed from so many individuals in organization, slow decision.Narrow structureAccording to specialists single individual can handle well 8 individuals. In narrow structure of an organization th ere is high span of control, that hierarchy of managers is lower as compared to tall structure.Advantages less expensive because low number managers, decision making is fast, good communication among employees.Disadvantage high span of control that is pressure on manager is a lot.Example We visited Mobilink GSM Peshawar, we had an interview with Customer Care Department. According to them structure of Mobilink GSM is decentralized due to which employees are slaked from organization structure because they are involve in decision making this really motivates customers and this leads to innovations as well.Affects of culture on organizationCulture has a great affect on organization. If the culture of an organization is good corporate culture employees will be motivated and they will work efficiently and it is also the communication purpose to other stakeholders like customers, shareholders, and government etc. Some salient characteristics of organizational culture are given below.Organ izational culture is the physical image of an organization.Helps in making good image of an organization.It is the communication purpose to stakeholders.Example Mobilink GSM has great friendly environment. When we visited Mobilink GSM we feel our selves like we are home we were asked about what to take and what to eat, this really attracted us and felt us happy. Employees are motivated by various methods specially by awarding them and Mobilink GSM provides their employees with necessities of life like they have air condition system in whole organization in summer epoch in winter they have heater system and they provide employees umber breaks etc which increase the level of interests of employees.Task for P3Individual fashion at workAccording to psychologist understanding world psyche is very tough job as we know behavior of one person will be different from another. Behavior of individual varies according to conditions around.Interpersonal behaviors are changed from individual be haviors, that is when a person is alone his/her personality changes as compared to when an individual is with other individuals.On the other hand group behavior is different from interpersonal or individual behavior. Example person named Ahmed sets with his colleagues, Ahmads attitude, style and other things which are concerned with his personality will be changes as compared to when Ahmad is alone. constitutionPersonality is the general model of an individuals beliefs, feelings, and behaviors which represents style of individuals involving to the surroundings. Personality of a person involves persons height, weight, attitude, fashion, view etc. factors which affect personality are given below.Heredity It involves attitudes, feelings, thinking and behavior etc that you learn from your parents, siblings etc. It is not 100% sure that your personality will resemble to your parents and siblings it may vary.Environment Your personality changes according to environment you living.If an individual owns good personality that having good attitude, good verbalism etc definitely that individuals behavior at work would be appreciative.PerceptionIs a method in which individual get in-coming information from their surroundings and then arrange and build out these to understand in a particular manner. Each in-coming information or misadventure going on nearby of individual is comprehend in a particular style by every individual. Therefore perception is a gist for the communication of a person with its surroundings both at job or other place.perceptual selectivityHuman minds are attacked by different information all the time. What basically perceptual selectivity means is that selecting of information by our mind to understand, it is not under the control of kind being. Further components of perceptual selectivity are.Context 2. spirit of stimuli 3. Internal factors 4. Fear and traumaAttitudeIt is basically the response of an individual to all the actions happening i n surrounding to it. Attitude is very important because it is attitude which represents you that is how you perform different task and how you deal things happening around you.AbilityAbility of an individual is inborn superior it changes which passage of time like when an individual perform some task again and again a time may come that person will perform activity efficiently. Ability of an individual in organization is required to obtain certain goals and objectives.Task for M1Culture and structure of selected organizationThe organization which I have selected is Mobilink GSM, Pakistan.About Mobilinkhttp//upload.wikimedia.org/wikipedia/en/7/7a/Mobilink.jpgMobilink GSM started its business as the native GSM cellular cell phone services inside Pakistan through MOTOROLA Inc in 1994, afterward Mobilink GSM was purchased by Orascom Telecom Holding (OTH) which is the first multi-national company of Egypt. Mobilink GSM, a subordinate of the Orascom Telecom Holding, is Pakistans primary cellular and Blackberry service supplier. Having more than 31.5 million subscribers, Mobilink holds market leadership through progressive corporate expertise, the strongest trademark and the largest range of value added services in the business. (Wikipedia , 2011)Mobilink Mission StatementThe business is devoted to give its stakeholders highest level of satisfactionthrough admirable services and show that we as a corporation coming together our commercialas well as moral objectives, in ways that a regular valid communal expectations ofaccountable cellular corporations. (Mobilink GSM, 2011)Culture of Mobilink GSMComplete purchaser approvalAccording to Mobilink GSM clients are key to their achievements. Mobilink GSM says that costumers has expectation from us and they are doing to the best of their ability to provide them quality, services more that what they have expected. We will surely work according to needs of our clients.Business brillianceMobilink GSM struggle to provide th e best quality to our clients. Furthermore Mobilink seek to the uppermost standards and search to identify costumer needs every day. This leads Mobilink GSM to market pencil lead company and gives satisfaction to the stakeholders.Confidence honestyMobilink GSM gets arrogance in working the top moral principles in an open and frank environment, and by devoting their promises.Value for publicMobilink GSM runs its business by its relation with peoples. Mobilink GSM gives its importance to its employees and other stakeholders and Mobilink GSM believe in cooperation.Value for employeesMobilink provide good, flexible and friendly working environment for their employees. Mobilink GSM treats their employees and managers very well and gives them good amount of salary along with security.Corporate Social ResponsibilityMobilink GSM believes that costumers and businesses are in relationship with each other. They are interdependent to each other. Being good corporate business Mobilink not onl y when focuses on earning profit from society but they also spend in the prosperity of societies. (Mobilink GSM, 2011)Mobilink GSMs organizational StructureWe visited Mobilink GSM, we conducted an interview with their Customer Care department and also with HR department. According to Customer Care department and HR department organizational structure of Mobilink GSM is Decentralized. This means that Mobilink GSM involves their lower level managers and employees in decision making.Advantages of this structure Due to this structure employees are motivated they consider organization as their family they then work efficiently. This structure leads to new innovations because employees of Mobilink GSM told us in interview that employees can give their suggestions and feedback whenever they want, and feedbacks of employees are given great attention. When their suggestions are liked by the top managers, employees are given different rewards even some employees were given Dubai fall back ti ckets.(Figure showing Organizational structure of Mobilink GSM) (Source Interview)Strategic decision makingStrategic decisions of Mobilink GSM are made by Chief Executives (Presidents) in Islamabad. Other decisions are made by directors of each department involving their lower level managers and employees as well.Task for D1RecommendationsWhen skills of employees increases salary should be increased as well.In order to keep employees motivated and efficient they should be given training repeatedly.Giving awards on good performance to employees should be well-kept this will develop competition among employees.Keeping in mind conditions of Khyber Pukh alikenkhwa employees should be provided good security.Each department should have emergency alarm and fire distinguisher which would be use in case of emergency.They should provide pick and drop system this will attract employees from competitors.Customer Care Department should be improved because too much customers are dissatisfied from their work.Customers are not satisfied from the mistakes of billing department.As compared to competitors prices are high and customer is dissatisfied with the quality as well.Outcome 2ndTask for P4Organizational or managerial theoriesBefore we discuss organizational theories it is important first to know what management is. counselling The art of taking work from employees or people effectively and efficiently.Effectiveness means doing exact work as told.Efficiency doing work with less possible input and more possible output.History The invent manage comes from Italian word (maneggiare) and (maneggiare)itself is derived from Latin word (Manus) which means hand. Later on, in 17th and 18th centuries, French word (Mesnagement) influenced in meaning of the English word ( wariness)..Ranks of managementThere are three ranks of management, high-level managers, middle-level managers and lower-level managers. Each rank has its own authorities in organization, which is discussed below.High -level managers This includes board of directors, presidents, vice presidents and chief executives. They loosely make top decisions. They are accountable for the outside image of organization.Middle-level managers This normally includes general managers, department managers etc. They are accountable to high-level managers. They basically acts like interpreters, they describe information of high-level managers to lower-level managers.Lower-level managers They are managers who have direct contact with employees, lower-level managers gives job to employees and takes work from them. In short its lower-level managers who run organization on daily bases.Development of management thought how does management start that which steps an organization should carry in order to manage organizationDifferent organizational theories are of which some are discussed below.Scientific ManagementTo convert your short skilled labor into efficient employees. This will happen by giving your employees good tr aining that is how to perform different task and by increasing their wages this will increase their interest in work.Explanation scientific management is also known as Taylorism. It was developed by Frederick Winslow Taylor, he said that organization cannot be managed by hazy ideas it should be managed by organized rules.Principles of Scientific Management Employees should be train for more improvement and they should be motivated by giving awards etc to employees. Recruitment should be completely base on merit (scientifically). Boss should not be so strict so that employees become stressful nor should the boss be so friendly that employees do not perform their tasks effectively. When gross revenue increases, wages should be increased as well. This will encourage employees a lot. There should be possible minimum work pressure on employees so that they can perform their tasks well.Human Relations tone-beginningThis approach emphasize on, that human should not be considered as machin es, they should be given proper relation and breaks when workingExplanation This approach was first introduced by George Elton Mayo. He was the first person who talked about human relationships approach. He said that human beings become bored when do something for long time without proper breaks, they should be given breaks, they should be provided food, water etc while working in organization.Salient features of Human Relationships Approach Employees should be motivated positively not by force. Employees should not be considered as rational, they should be given breaks while working in organization. This approach stresses on team work, because by team there is low level of work pressure on employees plus when more than one individuals are grouped together to do work specific problem they will do it more effectively as compared to an individual who is alone.Classical disposalHenri Fayol introduced classical administration. Henri Fayol was suburb of Turkey who was born in 1841 and was French mining engineer. He gave 14 principles of management. Which are discussed below.Division of work To train employees in order to make them more efficient.Authority Managers should have the ability take work from employees. That he/she should be able to make employees to obey their orders.Discipline There should be proper rules and regulations in organization and all employees must obey them. Example wearing proper uniform, coming on time and leaving on time etc.Unity of command Employees should be accountable to one boss because the number of boss in organization is more than one this will cause confusion for employees.Unity of direction in order to avoid distraction employees must go on one plan that is one direction.Subordination of person interests to the common interest Interests of organization must be given top priority.Remuneration There should be extra packages for employees in organization. Employees should be given good wage.Centralization It means making of deci sions by managers.Hierarchy They are the managers to whom employees are accountable.Order To place mighty person the task that is every person should be given task according to the work they specializes. virtue managers should not be cruel or bad with employees they should be friendly with employees.Stability of staff There should not be surplus of employees not shortage of employees in organization.Initiatives Organization should focus on innovation, they should take risk in making new things.Esprit De Corps To work as team because it will ease task for every employees. (Wikipedia, 2011)Function of managementManaging almost in every organization helps in achieving organizational goals and objectives, it brings employees closer that is stresses on team work. Management plays great role on motivating employees. There are different functions of management which are planning, organizing, leading, coordinating and controlling.Planning For achieving organization goals and objectives pla nning is done. That how will an organization achieve their goals and objectives. Planning further includes mission, goals, objectives, tactics, budgeting and procedure.Mission It is the very reason of existence of an organization.Goals Are the long term intentions, what an organization wants to become in future.Objectives Are short term intentions of an organization.Tactics Are methodologies used to achieve objectives (short term targets).Strategies Are game plans which are used to achieve long term targets of an organization (goals).Budgeting Amount of pileus (money) required for achieving specific goal is called as budgeting.Procedure Is the specific way of doing some activity. OR Rules and regulations to do some work.Organizing Collecting the best resources to achieve different goals and objectives of an organization, which is having good machinery, skilled employees and managers etc.Leading manoeuver employees how to perform tasks in organization, how to behave clients etc.Coo rdinating Providing team work environment, which is helping each other in organization in order to be successful.Controlling to monitor how are tasks going on and is it going according to the plan or not.Motivation Without motivating employees taking work from them is so difficult. Employees should be motivated because then they will do their work effectively and efficiently and with interest. Employe